Effective Date: October 7, 2025
Last Updated: October 15, 2025
Reviewer Service (“we,” “our,” or “us”) is a product powered by Ivory Sights, a division of Meyers Media LLC. We respect your privacy and are committed to protecting the information you share with us.
This policy explains how we collect, use, and protect your data.
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1. Information We Collect
• Name, email, phone, business information
• Billing details (handled by Stripe)
• Customer data used for review requests
• Basic device and usage information
We do not store credit-card numbers directly.
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2. How We Use Information
• To create and manage accounts
• Process payments and deliver services
• Display testimonials (with consent)
• Improve and secure our platform
• Deliver, manage, and optimize review automation services.
• Verify sender identity for carrier registration (A2P 10DLC and Toll-Free).
• Send service notifications, confirmations, and marketing messages (when consented).
• Detect and prevent spam or fraud.
• Comply with applicable law and carrier regulations.
We never sell personal data.
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3. Client Responsibility for End-Customer Data
You acknowledge that:
• You are the data controller of your customer information.
• Reviewer Service acts solely as a data processor, using that data only to send review requests on your behalf.
• You have obtained lawful consent from each customer before providing their information.
• You are responsible for honoring opt-outs, corrections, or deletion requests received from your customers.
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4. Review Gating & Incentivization
Reviewer Service and Ivory Sights discourage review gating or paid incentives.
If you choose to filter, redirect, or incentivize reviews, you do so at your own risk.
We disclaim liability for any action taken against your business by platforms or regulators.
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5. Cookies & Tracking
We use basic cookies and Plausible Analytics (a privacy-friendly analytics platform).
No personal identifiers or cross-site tracking cookies are used.
You may disable cookies via your browser, but this may affect functionality.
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6. Data Retention
We retain client and contact data only as long as necessary to provide services or meet legal obligations.
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7. SMS & Email Communications
By using this Service, you agree that:
• Message & data rates may apply; frequency may vary.
• You and your customers can reply OUT or STOP to opt out.
• Consent is not a condition of purchase.
• Reviewer Service does not sell, rent, or share phone numbers or opt-in data for marketing purposes.
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8. Security
We maintain industry-standard safeguards including SSL encryption, access controls, and secured hosting.
While we take all reasonable steps to protect data, no system is 100% secure.
Use of the Service is at your own risk.
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9. DMCA & Copyright
If you believe any material on ReviewerService.com infringes your copyright, contact:
DMCA Agent: Isaac Meyers
Email: [email protected]
Address: 2245 S Sabino Dr Unit 101, Gilbert, AZ 85295
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10. Your Rights
You may request to:
• Access, correct, or delete your data.
• Opt out of marketing communications.
• Obtain a copy of your information.
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11. Governing Law
This Policy is governed by the laws of the State of Arizona.
Any disputes shall be resolved in Maricopa County, AZ.
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12. Updates
We may revise this Policy as needed.
The most current version will always be posted at reviewerservice.com/privacy-policy.
Your continued use of the Service indicates acceptance of any updates.